1. Acceptance of Terms

By accessing and using the Beynoor website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms apply to all users of the website, including without limitation, customers, vendors, suppliers, and visitors.

2. Services Description

Beynoor provides an online marketplace for solar energy systems, home improvement products, and smart infrastructure solutions. Our services include:

• Product catalog and information
• Solar system quote generation
• Order processing and fulfillment
• Installation scheduling and coordination
• Customer support and consultation

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts

3.1 Registration

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason we deem necessary.

4. Quotes and Orders

4.1 Quote Requests

When you request a quote through our website:

• Quotes are estimates and subject to site inspection and verification
• Final pricing may vary based on actual conditions
• Quotes are valid for a limited time period (typically 30 days)
• We reserve the right to decline quote requests

4.2 Orders

By placing an order, you:

• Agree to purchase the products or services at the stated price
• Confirm that all information provided is accurate
• Authorize us to charge your payment method
• Understand that orders are subject to availability

4.3 Pricing

All prices are displayed in USD and are subject to change without notice. We reserve the right to correct pricing errors, even after an order has been placed. In such cases, we will notify you and provide options to proceed or cancel.

5. Payment Terms

Payment terms are as follows:

• Payment is required before order fulfillment
• We accept various payment methods as displayed on our website
• All payments are processed through secure third-party payment processors
• You are responsible for any applicable taxes or fees
• Refunds are subject to our refund policy (see Section 7)

6. Installation and Services

6.1 Installation Services

Installation services are provided by certified installers. We coordinate installation scheduling but are not directly responsible for installation work performed by third-party installers.

6.2 Site Requirements

You are responsible for ensuring your property meets installation requirements, including:

• Proper roof condition and structural integrity
• Access to installation site
• Required permits and approvals
• Electrical system compatibility

6.3 Warranties

Products come with manufacturer warranties. Installation work may be covered by installer warranties. Specific warranty terms will be provided with your order.

7. Returns and Refunds

7.1 Return Policy

Returns are accepted within 14 days of delivery, subject to:

• Products must be in original, unused condition
• Original packaging must be intact
• Custom or installed products may not be returnable
• Return shipping costs are the customer's responsibility

7.2 Refunds

Refunds will be processed to the original payment method within 10-14 business days after we receive and inspect returned items.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Beynoor or its content suppliers and is protected by Lebanese and international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

9. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Impersonate any person or entity
• Interfere with or disrupt the website or servers
• Attempt to gain unauthorized access to any part of the website
• Transmit viruses, malware, or harmful code
• Collect or harvest user information without consent
• Use automated systems to access the website without permission

10. Limitation of Liability

To the maximum extent permitted by law, Beynoor and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code
• Any errors or omissions in any content

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Beynoor and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

12. Dispute Resolution

Any disputes arising from these Terms and Conditions or your use of our services shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation, if negotiation fails
3. Binding arbitration in accordance with Lebanese arbitration laws

These Terms and Conditions are governed by the laws of Lebanon. Any legal action shall be brought in the courts of Beirut, Lebanon.

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor strikes, government actions, or internet failures.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us: